1. What services do you offer?

At Your Pinoy VA, we offer two main categories of services:

Content Creation

• Still-Image Creation: High-quality images for social media, marketing, and branding purposes.
• Short-Video Format: Engaging video content tailored for platforms like Instagram, Facebook, and TikTok.

Design Services

• Logo Creation: Unique logo designs that reflect your brand identity.
• Web Page or Landing Page Creation: Custom-designed web pages that enhance user experience and drive conversions.
• Brochure Creation: Professionally designed brochures to promote your products or services effectively.

2. How do I request a service?

You can request a service by contacting us through our website or email. Please provide details about your project, including your specific needs and any relevant deadlines. We will send out a form for you to fill out.

3. What is the turnaround time for content creation and design services?

Turnaround times vary depending on the complexity of the project. For still-images and short videos, you can expect delivery within 2-3 days. For design services like logo creation, web pages, and brochures, the turnaround time is typically 3-5 days. We will provide a more accurate estimate after discussing your project.

4. Can I provide my own ideas or materials for my project?

Absolutely! We encourage our clients to share their ideas, preferences, and any materials they have, as this helps us better understand your vision and deliver a product that meets your expectations.

5. What if I need revisions on my content or design?

We strive for your satisfaction. After delivering the initial draft, you can request revisions. We typically offer 2 rounds of revisions for content creation and design services. Additional revisions may incur extra charges, which we will communicate beforehand.

6. How do you ensure the quality of your services?

We prioritize quality by adhering to industry best practices, using professional tools, and maintaining open communication with our clients throughout the process. We also conduct thorough reviews before finalizing any project.

7. What are your payment terms?

Payment terms will be discussed during the initial consultation. Typically, we require at least 50% deposit to begin work on your project, with the remaining balance due upon completion. We accept various payment methods for your convenience.

8. Are your services customizable?

Yes! Our services are customizable to fit your specific needs. We work closely with you to ensure that the final product aligns with your vision and objectives.

9. How can I contact you for further questions?

If you have additional questions or need more information, feel free to reach out to us via our contact form on the website or email us at HERE . We’re here to help!

10. Do you offer packages or discounts for multiple services?

Yes, we do offer packages and discounts for clients who request multiple services. Please contact us for more details on our pricing and package options.